How NIDAS supports you through the criminal justice system
At NIDAS, we’re here to support those living in Norfolk who are experiencing domestic abuse. Our dedicated team will listen to your story and ensure a tailored support plan is given to you that meets your unique needs.
Our support is confidential, non-judgemental and most importantly, you will be believed. We understand how hard it can be to reach out for support, and that’s why we’ll be here for you every step of the way, supporting you towards a life free from abuse.
But how do we do that? Below we’ve explained the different stages of our support and what you can expect from us.
What happens when you first contact NIDAS?
You can contact NIDAS in a number of different ways:
- Phone: 0300 561 0555
- Email: referrals@nidasnorfolk.co.uk
- Text: 07860 063 464
- Self-refer
- Professional referral
Our latest opening hours will always be on our Contact page here.
Once you’ve contacted us, you’ll go through the following steps:
- You’ll speak with a Triage IDVA: Our Triage IDVAs are specially trained support advisors who will listen to you and complete a risk assessment and safety plan with you. During the assessment, your Triage IDVA will talk through your current circumstances and the risks involved, address any concerns and provide you with a locality based IDVA who will support you.
- Your dedicated IDVA will continue to support you: Once you’ve been assigned your dedicated IDVA, they will complete a support plan with you, to address any immediate risks, including making your home safe, and connecting you to any other support services offered by NIDAS that they think would be beneficial.
- Your support plan: The IDVA will work in partnership with you to complete your support plan and meet your aspirations to help you cope and recover from domestic abuse.
- If, your case goes to court: You have the option of further support by a dedicated Court IDVA who will guide you through the Criminal Justice System conjunction with other specialist agencies such as Witness Care, or the Witness Service.
- What happens after the court hearing: The IDVA will make sure that you have ongoing support around you depending on your own needs to continue with your journey as you move forward away from domestic abuse.
If you’re experiencing domestic abuse, contact us
NIDAS is committed to supporting its clients as every stage of their journey to freedom. You will be listened to. You will be believed. You will be given tailored support that’s unique to your needs.
Our specially trained support staff will listen to you, believe you, and work with you to decide how you can best be supported. Our support is confidential (with the exception of safeguarding concerns), free and non-judgmental.
Our service is centered around you. You will only have to tell your story once, and we will listen to you and assess your needs, the level of risk you are experiencing, and work with you to offer you a range of options that meet your needs.
You don’t have to report to the Police, however we can support you if you would like to do so.
Click here to contact us now.
If you feel you’re in immediate danger, always call the Police on 999. If you are deaf, please use the BSL 999 service. If you have a hearing or speech impairment, please use the Relay Assistant service here. If you need to make a silent 999 call please follow these instructions here.
